Privacy Policy
Effective Date: April 24, 2025
This Privacy Policy explains how Recovery IQ will collect, use, disclose, and protect your information in compliance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
1. Information We Collect
When you engage with our services, we may collect:
- Personal Information: Name, address, phone number, email, date of birth, emergency contact, etc.
- Health Information: Medical history, treatment details, appointment records, and other protected health information (PHI).
- Payment Information: Credit card details, billing address, and other payment-related information.
- Digital Information: When you use our website or booking platforms, we may collect information such as IP address, browser type, and usage data.
2. How We Use Your Information
- Provide and manage wellness and medical services
- Schedule and confirm appointments
- Communicate with you regarding your care or account
- Process payments and manage billing
- Improve our services and customer experience
- Comply with applicable consumer privacy laws and web usage requirements
3. Information Sharing
We do not sell or rent your personal information. We may share information with trusted third parties (such as billing processors, electronic health record platforms, or the MindBody booking system) who assist us in delivering our services, and who are contractually obligated to protect your data.
4. Data Security
We employ industry-standard security practices to protect your data, including encryption, secure storage, limited access, and regular review of our policies and procedures.
5. Your Consent
By using our services and providing your information, you consent to the terms of this Privacy Policy and our use of your data as described.
6. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on our website with a new effective date.
7. Contact Us
If you have questions, concerns, or requests regarding this policy or your information, please contact us: